Terms & Conditions


Weight limitations on all flights will be 15kg per person in small soft bags, unless prior arrangement has been made with the Bookings Office.  If you do have any queries regarding weight limitations, please get hold of us for further discussion.


  1. The carriage or flight is subject to the special conditions and regulation of the carrier which are displayed and open for inspection at their Booking Offices insofar as those conditions and regulations are not inconsistent with the provisional set out hereunder.
  2. In the case of international carriage where the passengers journey involves an ultimate destination or stop in a country other than the country of departure the Warsaw Convention as amended from time to time may be applicable and that Convention governs and in most cases limits the liability of carriers for death or personal injury or in respect of loss of or damage to baggage.
  3. In the case of internal carriage where the passengers journey does not involve an ultimate destination or stop in a country other than the country of departure the provisions of the Carriage by Air Act. CAHPTER 270 or, in the event of it becoming law in Zimbabwe, the Carriage by Air Act, 1964, as applied to internal carriage in terms of Section 5 or Section 11 respectively, shall apply, save and except that the Carrier shall not be liable for damage occasioned by delay in the carriage by air of passengers, luggage or cargo.
  4. Save where liability is imposed in terms of the Warsaw Convention or the Carriage by the Air Acts referred to above:-
  5. The Carrier(s), their servants and agents shall be under no liability in respect of or arising out of the carriage or any other services or operation of the Carrier(s) their servants or agents; and the passenger by acceptance of this ticket hereby renounces for himself his representatives and all dependants all claims against the Carrier(s) for compensation or damage whether sustained on board the aircraft or in the course of or from any of the operation so f flight, embarking or disembarking, or in the course of any ancillary services or otherwise, caused directly or indirectly to him or his belongings or to persons who except for these conditions, might have been entitled to make a claim, and whether caused or occasioned by the act, negligence, neglect or default of the Carrier(s) their servants or agents mechanical or other defect, or otherwise howsoever caused.
  6. I the event of the conditions and Regulations stated or referred to above, or any part thereof, relating to the exclusion or limitation of the liability of the Carrier(s) being contrary t the law of the state or territory in the Court on which an action is brought, the liability of the Carrier(s) shall be excluded or limited insofar as much law permits and the Carrier(s) shall be entitled to the benefit of every exclusion or limitation of the liability permitted by such law.
  7. Save whether otherwise provided in terms of the Convention and Laws referred to above any action against the carrier shall be brought in Zimbabwe.

The passenger acknowledges acceptance of their final quotation that they have agreed to the Conditions of Carriage enumerated above and that he has acquainted himself with the Special Conditions and Regulations of the Carrier displayed as aforesaid.